Address change policy

Tempoxtra Order Address Change Policy

At Tempoxtra, we understand that unexpected situations may arise, leading you to consider changing the delivery address of your order. However, we would like to inform you of our policy regarding address changes after placing your order.

1. Address Changes after Order:

• Once your order has been placed, we cannot guarantee that you will be able to make changes to your delivery address. Our order processing processes are efficient and fast, which limits the ability to make changes after confirmation.

2. Procedure for Attempting to Change Address:

• We understand that exceptional circumstances may require a change of address. If you wish to attempt to change the address of your order, you can contact us by email at info@tempoxtra.com

3. No Warranties of Change:

• While we will do our best to accommodate address change requests received via email, we cannot guarantee that the change will be successful. The effectiveness of such a change will depend on the current status of order processing and other logistical factors.

4. Customer Responsibility:

• Customers are responsible for providing accurate and up-to-date information during the purchase process. We recommend carefully reviewing the address details before confirming the order to avoid complications.

5. Contact and Support:

• We are always available to help and answer any questions. You can contact our customer service via email at info@tempoxtra.com or via our Live Chat to discuss your concerns and assess the possibility of changing your address.

This policy aims to provide transparency about the process of changing your address after ordering from Tempoxtra. We appreciate our customers' understanding and are here to help in any way we can.

Yours sincerely,

The Tempoxtra team